Terms and Conditions
Payment Policy
Credit Card / Venmo / Zelle Payments. NO CASH (however you may tip our Event Coordinators in cash)
The final balance must be paid in full at least 24 hours prior to your event via the payment methods mentioned above.
There is a 10% Insurance & Service fee that covers any broken/stolen equipment that may occur due to human error at your event. This includes barriers, bubble balls, barriers, and all other equipment that AirballingLA provides. The service includes liability insurance that covers the event.
Deposits are non-refundable. However, we will honor the deposit for another day.
Clients are ultimately responsible for ensuring their location is a proper place for our events (for example - backyard being spacious enough for our activities, permit acquired for parks that require one). Should we have to cancel due to any reasons outside of AirballingLA’s responsibility, the deposit ($100) + the time of the Event Coordiantor to set-up ($100) will not be refunded.Please ask us if your location is spacious enough / whether a permit is required for a park convenient for you. We’re always willing to help!
Securing a Location for your Party
NOTE: It is the client’s responsibility to secure a location.
We are more than happy to provide suggestions for indoor and outdoor locations.
We can provide any insurance or business information to parks that request it.
Want to forget the hassle of securing a park permit? We can take the work off your hands and secure the permit on your behalf, for $100 + the value of the permit.
Cancellation Policy
Deposits are non-refundable. However, we will honor the deposit for another date.
Mileage
Mileage charge of $2/mile will be applied if your location is 20 Miles outside of our 90019 or our Orange County Location in 92804.
Gratuity
Our Event Coordinators work impressively hard to create an awesome atmosphere and ridiculously fun time for our clients. We encourage a 15% gratuity to help ensure our Event Coordinators continue to go above and beyond. Thank you for your support!
Weather
AirballingLA will agree to forward with events on muddy terrain (after a day when it rains) when clients are adamant about moving forward with their event. In this case, we will issue a $100 cleaning fee.